How do you communicate with a person when relating seems impossible?

If you see someone suffer and cause their own suffering. You feel their suffering too and know exactly its cause. The cure simply lies in knowing that cause and seeing it for what it is. Just a simple understanding… but no matter how much you try, they just don’t seem to see it with clarity as you do. There’s something in them which distorts whatever you say and nothing seems to reach. How do you penetrate to the deepest core of that person when you can’t even reach the surface??

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